Our Policies

  • Please read our policies and contact us if you have any questions. Policies are subject to change.

    Cancellations

    If your travel plans change and you must cancel your reservation, please call us at 574-268-6388 at least 48 hours before your check-in time. We only accept cancellations by phone.

    Children

    Chestnut House welcomes all adult guests, 18 years and older unless you are staying in the Chestnut Cottage. Children are welcome in the Chestnut Cottage as long as the total occupancy for the cottage does not exceed four guests.

    Occupancy

    Each room has a maximum occupancy of 2 adults. The Cottage has a maximum occupancy of four, including children.

    Non-smoking

    For the comfort of our guests, The Chestnut House is a smoke free property.

    Pets

    To ensure the comfort of all our guests, The Chestnut House is a pet-free facility.

    Shoes

    The Chestnut House is a shoe-free facility. No street shoes are to be worn inside the home. Slippers are available for our guests, if desired.

    Check-in / Check-out

    Check-in as at 4pm, and check-out is at 11am.

    Guests

    Only registered guests are permitted inside the property